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India innovated on UPI. Can’t we innovate on merchant fee too?

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The Indian Express

October 2, 2026
India innovated on UPI. Can’t we innovate on merchant fee too?

India's UPI success demonstrates its capacity to build indigenous payment infrastructure at scale. Author Balakrishnan Mahadevan argues that India should now apply similar innovative thinking to merchant fee structures rather than relying on traditional global models.

The UPI Paradigm: Beyond Simple Digitization

India's implementation of the Unified Payments Interface (UPI) stands as a landmark achievement in global fintech. As noted by Balakrishnan Mahadevan, this was not a mere digitization of legacy payment systems, but the creation of an open, interoperable, account-to-account infrastructure capable of handling volume at a population scale. By bypassing traditional card-based architectures, India effectively democratized digital payments, making them accessible to a vast demographic that was previously underserved by conventional banking.

Strategic Autonomy in Financial Infrastructure

The fundamental brilliance behind the UPI project was its strategic intent: to establish a home-grown payment rail. This move was essential to reduce India's reliance on international card schemes, which often impose rigid economic models and high transaction costs. By controlling the underlying rails, India gained the sovereignty to design a system that prioritizes domestic economic health over the profit-maximization models favored by global card networks.

The Pricing Conundrum

Despite the technological success of UPI, the current debate surrounding merchant fees highlights a persistent tension. While some commentators have welcomed the introduction of fees to ensure the sustainability of the ecosystem, the core issue remains: should India simply adopt the pricing models established by international incumbents? The status quo often involves high merchant discount rates (MDR) that can stifle small business adoption, a hurdle that the original UPI architecture sought to minimize.

Innovation as an Economic Imperative

Mahadevan’s central thesis challenges the assumption that technological innovation must be followed by traditional monetization models. If India possesses the ingenuity to architect a world-class payment rail from the ground up, it follows that it has the capacity to innovate on the economics of that rail as well. This involves moving beyond the binary choice of 'free vs. fee' and instead exploring dynamic, sustainable pricing models that benefit merchants and consumers alike.

Future Trends and Policy Implications

Looking ahead, the evolution of UPI will likely hinge on how the government and the National Payments Corporation of India (NPCI) balance the needs of ecosystem participants. If India can successfully pioneer a unique, 'home-grown' pricing framework, it could serve as a blueprint for other emerging economies seeking to build sovereign digital infrastructure without succumbing to the high costs associated with global card schemes. The path forward requires a departure from global best practices in favor of locally optimized solutions that reflect the unique scale and diversity of the Indian market.

Conclusion

The success of UPI serves as a powerful reminder that India can dictate the terms of its digital evolution. By applying the same spirit of innovation to merchant fee structures as it did to the underlying technology, India has the opportunity to create a truly balanced and inclusive digital payment landscape. The goal should be to sustain the infrastructure without sacrificing the accessibility that made UPI a global success story.

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