Ted Sarandos says stars are key in India for Netflix: ‘You have to be massy as well as classy’
Source Entity
The Indian Express

Netflix celebrates a decade in India by emphasizing a dual-track content strategy that balances premium storytelling with mass-market appeal. Co-CEO Ted Sarandos highlights the necessity of catering to diverse audience preferences to sustain growth in the region.
A Decade of Transformation: Netflix's Indian Evolution
Netflix is currently commemorating its tenth anniversary in the Indian market, a milestone that marks a significant transition from a nascent streaming service to a dominant force in the subcontinent's digital entertainment landscape. Since its entry, the platform has fundamentally altered consumer viewing habits, moving beyond traditional broadcast television toward an on-demand, high-quality viewing experience. The journey began with the landmark success of Sacred Games, which acted as a catalyst for premium, original Indian storytelling, proving that local narratives could achieve global resonance.
The 'Classy vs. Massy' Dichotomy
At the recent Express Adda event, Netflix Co-CEO Ted Sarandos articulated a core programming philosophy that defines the company's current trajectory: the need to be both "classy" and "massy." This strategy acknowledges the unique demographic complexity of India, where a singular focus on niche, high-production-value content is insufficient for widespread market penetration. By balancing sophisticated original series with broader, populist programming, Netflix aims to capture the vast spectrum of the Indian audience.
Diversifying the Content Slate
Over the last decade, Netflix has significantly broadened its catalog to move beyond the premium drama genre. The platform now features a wide array of formats, including true-crime documentaries, high-engagement reality television such as Lock Upp, and popular comedy staples like The Great Indian Kapil Show. This diversification is a strategic response to the competitive nature of the Indian market, where platforms must constantly innovate to retain subscribers across varying socio-economic backgrounds and cultural preferences.
Strategic Programming Philosophy
Sarandos emphasized that Netflix does not view the market as a binary choice between high-end prestige content and mass-market entertainment. Instead, the company is doubling down on a hybrid model that treats both categories as essential pillars of growth. By leveraging celebrity power and recognizable talent, Netflix is effectively bridging the gap between urban, discerning viewers and the broader mainstream audience that seeks familiar, high-energy entertainment.
Future Trends and Market Implications
Looking ahead, Netflix's strategy suggests a continued reliance on star-driven content to drive subscriptions in India. As the streaming market matures, the ability to produce content that resonates on a massive scale while maintaining production standards will likely be the primary differentiator for global players. The shift toward reality and comedy shows indicates that Netflix is increasingly competing directly with linear television, aiming to become the primary destination for all forms of video entertainment in the Indian household.
Conclusion
As Netflix enters its second decade in India, the focus remains on scaling its reach without compromising the quality that defined its initial entry. By successfully synthesizing elite storytelling with mass-market appeal, the streaming giant is positioning itself to navigate the complexities of the Indian demographic, ensuring that it remains a central pillar of the nation's digital future.