UK beauty therapist wins £32,237 after being fired over flexible-hours request
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TOI WORLD DESK

A beauty therapist was awarded £32,237 by an employment tribunal after being fired for requesting flexible hours to manage menopause symptoms. Despite the ruling, the payout remains uncertain as the employer has entered voluntary liquidation.
Tribunal Rules in Favor of Beauty Therapist Over Menopause Discrimination
In a landmark case for workplace rights, 48-year-old beauty therapist Chantelle Van Vliet has been awarded £32,237 after an employment tribunal determined she was the victim of disability discrimination. After two decades of a successful career in the aesthetics industry, Van Vliet began experiencing severe menopause symptoms in 2024, including debilitating fatigue, confusion, and cognitive impairment often referred to as 'brain fog.' When she requested flexible working hours to accommodate these health challenges, her employer reacted by removing her from the work rota, effectively terminating her employment shortly thereafter.
The Legal Threshold of Disability Discrimination
The tribunal’s decision highlights the evolving legal interpretation of menopause as a workplace issue. By finding that Van Vliet was put at a distinct disadvantage and denied reasonable adjustments, the court underscored that menopause, when severe enough to impact a person's ability to work, can fall under the protections afforded to disabilities. Employers are increasingly being held to the standard of providing 'reasonable support' to long-standing employees, rather than resorting to dismissal when health needs arise.
The Reality of Corporate Insolvency
While the ruling is a moral and legal victory for Van Vliet, the financial outcome is precarious. The company in question has entered voluntary liquidation, casting significant doubt on whether the awarded compensation will ever be paid. This serves as a stark reminder of the limitations of the legal system when dealing with insolvent entities. It highlights a recurring issue in labor law where employees win their cases on merit, only to find the coffers of their former employers empty.
Broader Implications for Workplace Culture
The case of Chantelle Van Vliet is emblematic of a growing movement to destigmatize menopause in the professional sphere. For years, the physical and cognitive toll of menopause has been ignored or dismissed as a private matter, leading to a 'brain drain' of experienced professionals who feel forced out of the workforce. By taking this case to a tribunal, Van Vliet has contributed to a necessary public dialogue about the responsibilities companies have toward their aging workforce.
Future Trends in Labor Regulation
As the global workforce ages, regulators are likely to introduce more stringent requirements for menopause-inclusive policies. Companies that fail to provide flexibility may face not only legal repercussions but also significant reputational damage. The sentiment expressed by Van Vliet—that 'companies shouldn't get away with how they treat people'—is gaining traction, suggesting that future labor laws may prioritize mandatory accommodations to prevent similar instances of discrimination from occurring in the first place.